Associate Director, P&C/Actuarial
Willis Towers Watson
Hong Kong, HK

Insurance Consulting & Technology (ICT)

Insurance Consulting and Technology is the world’s largest provider of insurance actuarial and technology solutions that includes leading software products and enterprise platforms.

At ICT, we combine strategic and analytical skills to bring business solutions to our client, while applying the latest techniques and our leading technology solutions.

We work as the trusted advisers and business partners to our clients to help grow and manage their business.

The ICT business in Asia Pacific operates on a regional basis with a physical office in 9 markets. The Hong Kong business within ICT includes Actuarial Consulting for Life & General Insurance, Technology and Strategy service offerings.

This covers both the domestic insurance market and regional headquarter business.

The Role

As a Manager in the Hong Kong P&C team within ICT you will be responsible for managing / delivering on a wide variety of complex projects including IFRS 17, core actuarial services (such as reserving, risk, capital, pricing) and new service offerings (Strategy, M&A).

The opportunity is there for someone to apply their strong technical skills in a varied role that requires a strongly commercial / pragmatic approach.

Our reputation, expertise and position provides the opportunity to help make a meaningful and positive difference in the development of the Asian insurance markets.

Key responsibilities :

The scope of the activities is broad and ranges from statutory work to cutting edge value creation. Business Development, building effective relationships, project delivery, people management and open communication lines with the relevant people across the business is critical is this role.

  • Support Client Management of certain Client accounts
  • Assist Business Development & Pipeline Management
  • Preparation of key marketing materials, credentials to support business development activities
  • Collaborate on projects and clients across the APAC region
  • Deliver superior Project Management Project oversightClient liaison and communicationMaintain project plans to budget
  • Ensure Professional Excellence and internal risk management standards are met
  • Prepare thought leadership and other marketing materials
  • Maintain strong discipline in data gathering, business intelligence, intellectual property development
  • Perform ongoing industry and competitor analysis and identify key trends that effect our client’s businesses
  • Develop and maintain strong relationships with internal and external stakeholders (including clients, industry experts, ecosystem partners)
  • Role objectives : Client


  • Deliver superior, consistent project management for assigned clients : Draft statements of work, project plans and budgets involving multiple workflow streams and client teamsServe as the project lead, ensuring the progress of the team against established objectives, budget, timeline, deliverables and quality standardsServe as a key contact for clients on delivery of servicesManage client expectations and raise appropriate issues to senior team members and Client Relationship Managers
  • Working as part of a multidisciplinary consulting or joint client-consultant team to analyze issues and develop value-added solutions
  • Interface with colleagues from other practices and regions on assignments that reflect the client’s broader business issues
  • Support developing trusted advisor relationships with client contacts through effective communication and efficient, quality execution of projects
  • Financial

  • Meet sales, revenue and billable hour goals Support the generation of new business as part of the broader teamDirectly contribute to clients’ success through applying your technical expertise
  • Meet project management goals Project Management criteriaProject budgetProfessional Excellence
  • People

  • Build relationships internally and collaborate effectively on cross-functional teams, in Greater China as well as the APAC region
  • Demonstrate natural ease and effectiveness when dealing with clients / colleagues at all levels
  • Serve as mentor and team leader to project team associates
  • Participate in ICT regional and cross-functional teams, bringing technical expertise and promoting teamwork to ensure client satisfaction and profitable business growth.
  • Excellence

  • Ensure projects on which you work achieve and maintain high professional standards
  • Engender a continuous improvement culture
  • Maintain and develop own technical and industry knowledge
  • Contribute to the development of new tools and approaches
  • Participate in regional intellectual property development or thought leadership
  • Help our insurance industry clients improve business performance in areas related to their financial, risk, capital and product distribution issues
  • Provide strategic direction and leadership to clients on matters affecting their business such as : variable annuity markets, corporate restructuring, product development, sales effectiveness, capital efficiency and related topics
  • The Requirements

  • University Degree Required
  • International Actuarial qualification is preferred (Qualified)
  • Strong market knowledge
  • Fluency in English, and preferably a second language. Cantonese and / or Mandarin language ability could be an advantage
  • Relevant work experience (8 years+ as a guideline, some of which will ideally have been within a consultancy) Experience in a consulting firm, financial services organization or non-life insurance firmExperience or interest in selling projects to insurance / financial institutionsExperience in at least one core service area : IFRS 17, pricing & analytics, reserving, risk management or Actuarial Software Implementation
  • A track record of performing non-life insurance work as well as the ability to contribute to cross-practice client engagements
  • Proven experience successfully managing multiple projects and producing quality deliverables on time and within budget
  • Willing to support new business generation
  • Strong client relationship, interpersonal and team skills
  • Well-developed verbal communication skills
  • Self-starter attitude and ability to work within ambiguity
  • Flexibility and proven ability to diagnose and resolve issues
  • Strong analytical and creative skills
  • Enjoy training / mentoring junior staff
  • The ability to see the "big picture," leveraging the resources of related practices to address the clients' business challenges
  • Working knowledge of Excel, PowerPoint and MS Word. Familiarity with WTW’s software (e.g. Emblem, Radar, ResQ and / or ResQ Financial Reporter) is a plus
  • Availability to travel on an as needed basis
  • Team player with Collaborative attitude
  • Willis Towers Watson is an equal opportunities employer and does not discriminate on any basis. We support flexible working and this role will be considered on a flexible basis.


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