Insurance Consulting & Technology (ICT)
Insurance Consulting and Technology is the world’s largest provider of insurance actuarial and technology solutions that includes leading software products and enterprise platforms.
At ICT, we combine strategic and analytical skills to bring business solutions to our client, while applying the latest techniques and our leading technology solutions.
We work as the trusted advisers and business partners to our clients to help grow and manage their business.
The ICT business in Asia Pacific operates on a regional basis with a physical office in 9 markets. The Hong Kong business within ICT includes Actuarial Consulting for Life & General Insurance, Technology and Strategy service offerings.
This covers both the domestic insurance market and regional headquarter business.
As a Manager in the Hong Kong P&C team within ICT you will be responsible for managing / delivering on a wide variety of complex projects including IFRS 17, core actuarial services (such as reserving, risk, capital, pricing) and new service offerings (Strategy, M&A).
The opportunity is there for someone to apply their strong technical skills in a varied role that requires a strongly commercial / pragmatic approach.
Our reputation, expertise and position provides the opportunity to help make a meaningful and positive difference in the development of the Asian insurance markets.
Key responsibilities :
The scope of the activities is broad and ranges from statutory work to cutting edge value creation. Business Development, building effective relationships, project delivery, people management and open communication lines with the relevant people across the business is critical is this role.
Support Client Management of certain Client accounts
Assist Business Development & Pipeline Management
Preparation of key marketing materials, credentials to support business development activities
Collaborate on projects and clients across the APAC region
Deliver superior Project Management Project oversightClient liaison and communicationMaintain project plans to budget
Ensure Professional Excellence and internal risk management standards are met
Prepare thought leadership and other marketing materials
Maintain strong discipline in data gathering, business intelligence, intellectual property development
Perform ongoing industry and competitor analysis and identify key trends that effect our client’s businesses
Develop and maintain strong relationships with internal and external stakeholders (including clients, industry experts, ecosystem partners)
Role objectives : Client
Deliver superior, consistent project management for assigned clients : Draft statements of work, project plans and budgets involving multiple workflow streams and client teamsServe as the project lead, ensuring the progress of the team against established objectives, budget, timeline, deliverables and quality standardsServe as a key contact for clients on delivery of servicesManage client expectations and raise appropriate issues to senior team members and Client Relationship Managers
Working as part of a multidisciplinary consulting or joint client-consultant team to analyze issues and develop value-added solutions
Interface with colleagues from other practices and regions on assignments that reflect the client’s broader business issues
Support developing trusted advisor relationships with client contacts through effective communication and efficient, quality execution of projects
Meet sales, revenue and billable hour goals Support the generation of new business as part of the broader teamDirectly contribute to clients’ success through applying your technical expertise
Meet project management goals Project Management criteriaProject budgetProfessional Excellence
Build relationships internally and collaborate effectively on cross-functional teams, in Greater China as well as the APAC region
Demonstrate natural ease and effectiveness when dealing with clients / colleagues at all levels
Serve as mentor and team leader to project team associates
Participate in ICT regional and cross-functional teams, bringing technical expertise and promoting teamwork to ensure client satisfaction and profitable business growth.
Ensure projects on which you work achieve and maintain high professional standards
Engender a continuous improvement culture
Maintain and develop own technical and industry knowledge
Contribute to the development of new tools and approaches
Participate in regional intellectual property development or thought leadership
Help our insurance industry clients improve business performance in areas related to their financial, risk, capital and product distribution issues
Provide strategic direction and leadership to clients on matters affecting their business such as : variable annuity markets, corporate restructuring, product development, sales effectiveness, capital efficiency and related topics
University Degree Required
International Actuarial qualification is preferred (Qualified)
Strong market knowledge
Fluency in English, and preferably a second language. Cantonese and / or Mandarin language ability could be an advantage
Relevant work experience (8 years+ as a guideline, some of which will ideally have been within a consultancy) Experience in a consulting firm, financial services organization or non-life insurance firmExperience or interest in selling projects to insurance / financial institutionsExperience in at least one core service area : IFRS 17, pricing & analytics, reserving, risk management or Actuarial Software Implementation
A track record of performing non-life insurance work as well as the ability to contribute to cross-practice client engagements
Proven experience successfully managing multiple projects and producing quality deliverables on time and within budget
Willing to support new business generation
Strong client relationship, interpersonal and team skills
Well-developed verbal communication skills
Self-starter attitude and ability to work within ambiguity
Flexibility and proven ability to diagnose and resolve issues
Strong analytical and creative skills
Enjoy training / mentoring junior staff
The ability to see the "big picture," leveraging the resources of related practices to address the clients' business challenges
Working knowledge of Excel, PowerPoint and MS Word. Familiarity with WTW’s software (e.g. Emblem, Radar, ResQ and / or ResQ Financial Reporter) is a plus
Availability to travel on an as needed basis
Team player with Collaborative attitude
Willis Towers Watson is an equal opportunities employer and does not discriminate on any basis. We support flexible working and this role will be considered on a flexible basis.