A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-
in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Card Portfolio Management Officer
Consumer Assets Unsecured Loans
Hang Seng's Unsecured Loans business offers a full spectrum of cards and personal loan products and services to customers.
We are currently seeking high caliber individual to join our department as Card Portfolio Management Officer.
Principal responsibilities :
Compile regular sales tracking and competitive analysis reports
Assist in the implementation and co-ordination of card loan and revolving sales and marketing programs e.g. data input, data checking, UAT, etc.
Support the development and update of marketing and digital communication materials
Manage and monitor marketing expenses and process payment
Provide daily administrative, secretarial and technical support to the team
Diploma in Business, Accounting, Computer Studies or other relevant qualification
Minimum of 3 years’ relevant experience preferably in the banking industry
Attentive to details with high accuracy
Good computer software knowledge e.g. Microsoft Excel, Word, Access, PowerPoint, etc.
Proficiency in both spoken and written English and Chinese
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes