Card Portfolio Management Officer - Hang Seng Bank
HSBC Group
Hong Kong, China


A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-

in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Card Portfolio Management Officer

Consumer Assets Unsecured Loans

Hang Seng's Unsecured Loans business offers a full spectrum of cards and personal loan products and services to customers.

We are currently seeking high caliber individual to join our department as Card Portfolio Management Officer.

Principal responsibilities :

  • Compile regular sales tracking and competitive analysis reports
  • Assist in the implementation and co-ordination of card loan and revolving sales and marketing programs e.g. data input, data checking, UAT, etc.
  • Support the development and update of marketing and digital communication materials
  • Manage and monitor marketing expenses and process payment
  • Provide daily administrative, secretarial and technical support to the team
  • Requirements :

  • Diploma in Business, Accounting, Computer Studies or other relevant qualification
  • Minimum of 3 years’ relevant experience preferably in the banking industry
  • Attentive to details with high accuracy
  • Good computer software knowledge e.g. Microsoft Excel, Word, Access, PowerPoint, etc.
  • Proficiency in both spoken and written English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
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