Data Operations Executive
Haymarket
Hong Kong
5天前

Data Operations Executive

Division Haymarket Business Media (Asia) Department / Brand Shared Services Office Location Hong Kong Office Address Haymarket Media Ltd 10 / F Zung Fu Industrial Building 1067 King's Road Quarry Bay HONG KONG Job Category Professional Services Full Time / Part Time Full-time Permanent / Fixed Term Contract Permanent Job Reference 10821 print this job Apply NowSend to a Friend

The Data Operations Executive will manage Haymarket Media circulation database which includes data maintenance, data selection and data research.

The successful candidate will have excellent customer service skills and the ability to communicate effectively over the phone and via email.

Attention for detail, accuracy and personal organisation skills, along with a positive work ethic, are essential for this role.

Internet research experience would be advantageous, but experience in data entry and customer service is essential. Good standard of English language is required.

KEY RESPONSIBILITY AREAS

  • Manage circulation database including existing and prospect subscribers updates, monthly subscription reports, sales analysis and for subscription promotional purpose
  • Maintain customer records in company system modify / create new customer profiles
  • Process subscription orders including liaison with suppliers and distribution of magazines as per advertiser & circulation request
  • Handle subscription enquiries via phone and email
  • Provide incremental cost calculation when required and circulation related invoicing
  • Prepare print orders using internal system, co-ordinate split runs and liaise with printers
  • REQUIREMENTS

  • University graduate or above
  • Minimum of 2 years relevant working experience
  • Experience with data entry and customer service
  • Good internet search skills and Excel skills
  • Accurate, punctual and polite with good telephone manner
  • Able to manage their own correspondence & emails
  • Proficiency in written and spoken English and Chinese (Cantonese & Putonghua)
  • We offer attractive remuneration package, excellent career opportunities and a fantastic working environment. This position is full time, 5-day week and based in bright, modern offices in Quarry Bay, Hong Kong.

    The company culture is friendly, informal and creative, but with an emphasis on high-quality work

    Haymarket is an equal opportunities employer and welcomes applications from all areas of the community. Interested candidates are invited to send your detailed CV, with current and expected salary.

    Applications will be treated in strict confidence and information will be used for recruitment purposes only.

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