Sales Support Executive
Hong Kong, Hong Kong

About Inmarsat :

Inmarsat has been at the forefront of global mobile satellite communications for over thirty years, and is the market leading provider of voice and high-speed data communications for users on land, at sea and in the air through its constellation of 13 geostationary satellites.

Inmarsat plc is a FTSE listed company with a profitable track record and significant growth aspirations. This is represented by more than 55 nationalities in the workforce, reflecting the global and dynamic nature of the business.

With an investment of over $3 billion in its latest network infrastructure, Inmarsat is at the forefront of global mobile communications innovation.


Inmarsat’s Maritime business unit is the leader in global mobile satellite communications at sea. Thousands of vessels rely on our unrivalled end-to-end service availability and coverage for operational communications and safety services.

We offer the broadest portfolio of mobile voice and data solutions on the market, so we can meet the needs of all types and size of vessel and every budget.

Job Description

We are currently presenting an exciting opportunity as a Sales Support to join our sales team which is within the Maritime Division of Inmarsat’s business.

Primary Role Purpose :

The Sales Support role is to collect the tasks associated with coordination of customer inquiries. This position will be responsible for customer information and coordination internally to provide customer with necessary information and support in our services.

This position will work towards specified customer accounts in close cooperation with the Sales Manager.

Key Responsibilities :

  • Sales support and customer accounts management
  • Support Sales Manager for routine sales activities and prepare sales reports
  • Coordination of the input of different departments in order to fulfil customer requirements
  • Act as the primary contact person for small and medium sized accounts in assigned region
  • Work according to company procedures and guidelines
  • Maintain excellent relationships with customer in order to improve customer satisfaction
  • Assist on office administration duties as assigned
  • Qualifications

    Essential Knowledge and Skills :

  • Have minimum a diploma / degree
  • Preferred with relevant experience within the area of work
  • Have ambitions to develop skills and qualifications within the area of work
  • Proficient in English and Chinese communication and written skills.
  • Ability to identify with Inmarsat values
  • Service minded
  • Team player with good interpersonal and communication skills, social and outgoing
  • Think outside the box, be proactive and take pride in proactive problem solving
  • Can cooperate and build good relations to both internal and external customers
  • Structured, patient and like to socialize
  • Able to work independently as well as in a team
  • Additional Information

    You must be eligible to work in this location advertised.

    Inmarsat Values :

    Our values define Inmarsat’s culture and represent what we believe in. Inmarsat employees aspire to certain behaviours which support our corporate values, they create a stronger working environment and lie at the heart of our continued success as an organisation.

    Accountability taking ownership, getting results and keeping our promises

    Respect collaborating, embracing diversity and valuing differences

    Excellence creating bold solutions for our customers and putting quality at the heart of everything we do

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