Associate Director, Project Delivery
Standard Chartered Bank
Hong Kong, Hong Kong, Asia

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. The Role Responsibilities

  • Project Manager to deliver Digital Banking and Business Banking projects on schedule and within budget.
  • Drive project delivery at every stage of the system development life cycle, following the latest project management framework, system implementation governance and change management models
  • Co-ordinate and participate in the implementation of new business initiatives that have system development / enhancement needs
  • Ensure a smooth system delivery through collaboration with all stakeholders in related functions and participate actively, supporting project needs in line with system development life cycle
  • Be flexible and adopt new Agile practices and new ways of working
  • Work closely with Business parties to deliver quality Business Requirements, document and bridge the communication gaps between Business and Technology.
  • Ensure new system changes work seamlessly with business process, and balance risk, effectiveness and efficiency in system and process design
  • Manage a team of 5-9 staff (project managers & business analysts), capacity planning and team cost management
  • Ensure UAT quality are meet by following the testing framework
  • Strategy

  • Responsible to lead the team to transform new ways of working for HK projects / initiatives in accordance with the Bank’s latest strategy
  • Business

  • Drive continuous productivity improvement and testing automation / migration initiatives
  • Ensure business priorities and values are delivered effectively and efficiently
  • Processes

  • Ensure the team follows departmental operation instruction for all project engagements
  • Ensure Process alignment with new system flow
  • Ensure system implementation governance and change management models are followed through for all projects
  • People and Talent

  • Responsible for the training and certification of team members to fulfil their delivery roles.
  • Risk Management

  • Responsible for risk identification, assessment and mitigation in system and process changes through collaboration with BRM, Operational Risk, Compliance, Technology Risk and Country Technology Management
  • Governance

  • Ensure latest project management framework under new Ways of Working and testing quality governance framework are followed through for all projects
  • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles : eg Group Code of Conduct, Treat Our Customers Fairly, Fighting Bribery and Corruption, Conflict of Interest Code of Banking Practice
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Key Stakeholders

  • Hong Kong and Group CPBB Business Teams
  • Hong Kong CPBB Finance
  • Hong Kong CPBB Regulatory & Compliance
  • Hong Kong and Group Operational Risk
  • Country Technology Management, Hong Kong
  • Group Technology & Innovation
  • Hong Kong and Group COO functions
  • Other Responsibilities

  • Participate in Keystone project as PMO representative to ensure a smooth transition to new system replacement
  • Our Ideal Candidate

  • Project Management Professional (PMP) certification
  • Certified Scrum Master / Product Owner
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