Operation Systems Engineer – Wintel
Wells Fargo Bank
Hong Kong, Hong Kong
source : EFinancialCareers Ltd.


  • Support a large technical infrastructure based on Windows Server Operating System
  • Participate in weekly Windows patching, Firmware and layered products updates as required.
  • Provide support for medium to complex technical issues and initiatives related to system O / S, applications, databases and / or other technical products and services.
  • Use diagnostic and other tools to maintain, troubleshoot and restore service to systems, escalating if needed to meet established service level agreements.
  • Requirement for PRB ticket)

  • Assist with migrations from development to production, maintenance, upgrades, installations and / or configurations (Requirement for Work Orders)
  • Update documentation and procedures, contribute to process improvement and provide technical consultancy / guidance to peers.
  • Requirements :

  • 3+ years systems support experience.
  • Must have a minimum of 3 years Windows Operating Systems experience
  • Experienced in troubleshooting issues related to windows O / S, windows security patching and windows product upgrade process
  • Knowledge of Wintel domain services such as AD, DNS, DHCP, GPO, DFS
  • Excellent written and verbal communication skills required (spoken / written English is a must)
  • Understanding of Change Control.
  • Demonstrated ability to evaluate and diagnose issues.
  • Must be able to work during weekends as required.
  • Desired Skills :

  • Windows 2K8R2, 2K12 and 2K16
  • Experience with SAN, NAS, replication etc.
  • Veritas Storage Foundation & MS Clustering
  • Experience supporting and troubleshooting Dell and HP H / W - daily operation and firmware upgrade process
  • Ability to support large scale projects and work with dynamic teams across multiple time zones.
  • Ability to develop automation processes using Windows PowerShell
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