General Manager (Luxury)
Hong Kong


Lead and manage Luxury sale strategy in coordination with Department Heads. Partner on department management and HR related activities.

Lead transformation efforts in applicable areas of the Luxury division.


Sale Strategy and Operations

  • Partner with the Managing Director to lead and manage the regional Luxury division and support all sale strategy initiatives : sale calendar scheduling;
  • sale format, e.g. Marquee, Flagship, Live Auction, Auction (Online);cross-category / theme sales;sale platform, e.g. Auction, Buy Now (Gallery Network, Private Sales)

    Department Management

  • In partnership with HR, support Department Heads and Senior Leaders with HR related activities : including but not limited to recruitment and training for Luxury colleagues, performance management process, regular Relationship Manager goal setting, and salary planning process
  • Business Development and Marketing

  • Ensure coordination for all high value consignments and long-term projects : including but not limited to managing proposals and valuations
  • Partner with the Global Luxury division on all business development initiatives
  • Strategic Market Intelligence

  • Identify potential M&A opportunities and new categories for additional revenue streams
  • Process and Policies

  • Propose, manage, and implement efficiencies, integration and adoption for new IT and digital improvements, and corporate initiatives in the department
  • Qualifications

  • Educated to Degree level (MBA or other post graduate business-related qualifications are an advantage)
  • Post qualification business experience, ideally in a business support / process management role
  • A solid understanding of the art world, and ideally experience in an international auction house
  • Ability to communicate at all levels and lead change management
  • Excellent Microsoft Office skills
  • Highly organised, detail oriented, multi-tasker
  • Creative problem solver, energetic and persistent
  • Confident team player, capable of working well independently and as part of a busy team
  • Ability to speak Cantonese and or Mandarin beneficial, complete fluency in English essential
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