IT Assistant (1 Year Contract)
Fendi Asia Pacific
Hong Kong
13天前

Key Objective

This job contributes to company success through assisting IT team to administer and coordinate IT projects.

Job Duties

Responsibilities include but are not limited to the following :

  • Coordinate and support country IS&T coordinators for IT activities and projects
  • Follow up pending helpdesk tickets with Fendi Helpdesk
  • Conduct Retail-pro and Lotus Notes training to new end users
  • Install, Move, Add and Change all HK / MO / FAP offices and stores' computers, printers & network devices
  • Manage technicians through helpdesk for other FAP markets' IMAC incidents
  • Setup & maintain office phones & voicemail boxes
  • Support, troubleshoot & maintain all FAP Smartphones
  • Maintain and Validate IT equipment (e.g. PC / iPAD etc.) inventory report
  • Work with Regional / HQ IT team to implement IT projects (e.g. store opening and relocations)
  • Develop professional relations with customer and establish effective solutions to meet business requirements
  • Requirements

  • Degree holder in Computer Science, Computer Engineering or related disciplines
  • Relevant Internship experience is preferred
  • Able to work independently but also collaboratively with cross functional teams
  • Attention to details with good analytical skills
  • Self-motivated, proactive and trustworthy
  • Good team player and willing to learn
  • Good interpersonal and communication skills
  • Excellent command in written and spoken English
  • Proficient in Microsoft office including Excel and PowerPoint
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