Job Introduction :
G4S International Logistics (G4SI) are innovators in global and domestic secure transport solutions and we strive on unpredictable challenges faced on a daily basis to meet our client’s needs.
Our Mission is to be the partner of choice for large organizations needing very high security solutions to international logistics risk;
we achieve this through client and employee engagement and best capabilities. We make every effort to create the best place for the best people valuing skill, knowledge and expertise.
Specialising in door to door secure transportation, insurance, third party logistics, inventory / storage services and risk mitigation we are well known in the industry for our integrity and consultative approach.
Banks, financial institutions, governments, mines, diamond cutters, jewellery manufacturers and retailers worldwide rely on us to protect their commercial and reputational risk while optimizing their business operations.
If you think G4Si is the best place for you, we have the following opportunity in our Hong Kong Office.
Role Responsibility :
JOB PURPOSE : Arrange Export, Import & CS operations to perform the following duties including, but no limited to :
Follow the process flow and all security precaution in accordance to our standard operating procedure
Ensuring all customers are informed on the status of their valuable consignments and provide Customer Services
Ensuring all documentations required are followed up either with internal parties / vendor agents / or customers
Support other ad hoc operations including window services and exhibition support as instructed by CS & Ops Manager
Handle complains raised by customers
Monitor daily shipments and ensure documentations are correct and complete
Follow thoroughly with company policy and instructions
Provide professional services to customers and handle customer enquiries
Manage a variety of database and web-based programs to provide timely response to the customer
Data input and shipping document preparation
Assist walk-in customer for sending shipments
Co-ordinate with different departments to ensure high level of operation and service are being kept
The Ideal Candidate :
At least 2 year of experience in airfreight and logistics industry
Good communication and interpersonal skills
Good command of spoken and written Cantonese, English, Mandarin
Hard worker, quick learner and detail-minded
Mature and self-motivated with strong sense of responsibility
Able to work independently as well as being a team player
Good telephone manner