Business Development Officer
HSBC Group
Hong Kong, China
8天前

Description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-

in class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Business Development Officer (MPF)

Insurance

Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.

Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.

We are currently seeking a high caliber professional to join our department as Business Development Officer (MPF).

Principal Responsibilities :

  • Understand and provide excellent customer service, enabling customers to enjoy the full benefits of our MPF products at Bank branches
  • Build up close relationship with business partners and demonstrate strong market expertise
  • Explore referral opportunities for various products
  • Participate in business activities and any ad hoc business programs and activities
  • Complete business fulfillment process as appropriate
  • Maximize customer satisfaction through exceptional customer service, providing information about products and services that suit and fulfill customers’ needs
  • Establish good rapport and maintain relationship with customers, handling enquiries, resolving customer problems or complaints and follow up with customers applications
  • Requirements :

  • Secondary education or above
  • Some working experience in banking or customer service will be an advantage
  • Passes in the Insurance and MPF Intermediaries Qualifying Examinations as well as HKSI licensing examinations is a must
  • Highly motivated, positive attitude and accountable
  • Team player with a self-motivated mindset and genuine interest in banking or pensions industry
  • Good communication and interpersonal skills
  • Effective problem solving skills
  • Proficiency in both English and Chinese
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
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