RFP Specialist/Senior RFP Specialist
Franklin Resources,Inc
China-Hong Kong S.A.R.-Hong Kong

RFP Specialist / Senior RFP Specialist-824614

Franklin Resources, Inc. NYSE : BEN , is a globalinvestment management organization operating as Franklin Templeton Investments.

Franklin Templeton Investments provides global and domestic investmentmanagement solutions managed by its Franklin, Templeton, Mutual Series and otherinvestment management groups.

The San Mateo, CA-based company has over 70 yearsof investment experience and US$724 billion in assets under management as of June30, 2018.

We have over 9,000 employees working inover 100 offices around the world, servicing investment solutions for ourclients in more than 170 countries.

We believe in our corporate values ofputting clients first, building relationships, achieving quality results, andworking with integrity.

Our people are dedicated to delivering strong resultsand exceptional service to clients, team members and business partners.

Formore than 70 years, our success has been a direct result of the talent, skills andpersistence of our people.

We are currently looking foran individual, with a flair for writingand communications, to join us as a RFP Specialist / Senior RFP Specialist .

GlobalRFP & DDQ Services has in excess of 30 staff in multiple locations acrossAsia, Europe and the United States, writing RFPs and other new business and existingclient submissions across a broad range of equity, fixed income, multi-

assetand alternative strategies for institutional and retail clients. It is adivision within the firm’s Global Business Services function.

Global RFP & DDQ services isresponsible for completing RFPs and other new business or client-relatedquestionnaires which accurately and favorably represent the organization, andits investment products and services, to prospective clients and theiradvisers.

The Senior RFP Specialist is an individual contributor role, withresponsibility for completing and / or coordinating RFPs and other newbusiness-

related questionnaires, as well as due diligence questionnaires forexisting clients, at medium and high levels of complexity.

The role is highlyinteractive and requires close teamwork with internal clients (Sales, ClientServices and Consultant Relations) and other business partners globally inorder to meet critical timelines and provide accurate and timely information topotential clients.

The role is instrumental in developing and enhancing clientand consultant relationships, through generating quality responses thatpositively impact next stage and win rates.

What are the ongoingresponsibilities of this position?

Response content development anddelivery :

  • Collaborate with colleagues and business partners, such as Distribution and Product Management to identify and interpret external client requirements.
  • May participate in initial strategy development meeting.

  • Draft, refine and finalize responses, which draw upon specific domain expertise, e.g. of technical (product) and / or distribution channel.
  • Support customization to external client requirements or specific questions, and draft new responses for peer review.
  • Discuss newly drafted content with business partners in Distribution and Product Management to deliver responses that position the organization and its capabilities accurately and meet external client requirements.
  • Identify potential workload challenges, based on the complexity of responses, and discuss potential solutions with management.
  • Review and approval :

  • Review own work to ensure consistency with best practice guidelines and that draft responses meet external client requirements and accurately position the organization.
  • Ensure all appropriate approval / review steps have been completed and documented for each submission with inputs from RFP team leaders, Product Management team and the Distribution team.
  • Review peer submissions to ensure consistency with best practice guidelines, and that draft responses meet external client requirements and accurately positions the organization.
  • Provide feedback and guidance to Associate Specialist / Specialist roles to aid understanding and professional development.
  • Building relationships :

  • Build and maintain strong working relationships with colleagues and business partners, particularly the distribution partners, to support developing external client relationships at the tactical level.
  • Build external client-segment specific knowledge, e.g., their requirements, investments, and preferences, etc.
  • Derive insights from relationships and external client and product knowledge to ensure new business responses accurately represent the organization.
  • Database content management :

  • Support the update of existing content, distinguishing between opportunity-specific customization and generic content.
  • Independently create original content or update existing content based on emerging requirements or new areas of external client focus, distinguishing between opportunity-
  • specific customization and generic content.

    Others :

  • Lead and / or participate in ongoing initiatives to support global business requirements, such as training, reporting, and tools or systems development and maintenance.
  • May actively propose / use automation tools, including supporting content refreshes and quality checks involving strategic vendors.
  • What qualifications, skillsand experience would help someone to be successful?

  • Demonstrated asset managementproposal experience, preferably in a global environment. Additional generalfinancial services or asset management experience is highly desirable.
  • At least 3 years of workingexperience in the asset management industry.
  • Detailed understanding ofinstitutional and retail asset management, plus good knowledge of financialmarkets globally.
  • Broad product knowledge, acrossequity, fixed income, real estate and alternatives (or experience / education todevelop this knowledge quickly).
  • University degree or equivalentknowledge and experience.
  • CFA or other professional financialqualification or equivalent knowledge would be advantageous.
  • Good verbal and writtencommunication skills in English and Mandarin, plus strong proofreading skills.
  • Ability to interact effectively andprofessionally at all levels of seniority and across multiple cultures.
  • Flexible and adaptable, ability toadjust to changes in workflow and succeed in a fast-paced, deadline-drivenenvironment.
  • Meticulous attention to detail,across all aspects of data, language and grammar, and general layout andpresentation.
  • Excellent project management andorganization skills, able to manage multiple tasks and meet tight deadlines.
  • Strong working knowledge of MS Word,Excel, PowerPoint and SharePoint, and experience of content database software.
  • Team-player, tactful and diplomatic.
  • Self-starter with strong work ethicand genuine interest in learning.
  • Collaborative, participativeinterpersonal style, able to work constructively with colleagues across theentire global team.
  • What makes FranklinTempleton Investments unique?

    In addition to the dynamic andprofessional environment at Franklin Templeton, we strive to ensure that ouremployees have access to a competitive and valuable set of TotalRewards-

    the mix of both monetary and non-monetary rewards provided to youin recognition for your time, talents, efforts, and results.

    We believe that being a good corporatecitizen is good business. To us, corporate citizenship means being accountable,serving our clients, being an employer of choice, managing our environmentalimpact, and supportingour communities.

    Anemphasis on corporate citizenship is embedded in our cultureand values, and is an important element of how weachieve success.

    We are also committedto your learning and development withresources focused around Experience, Exposure, and Education, to help youachieve your professional development goals.

    Take some time to, meetsome of our people, and see what it means to say, I AM Franklin Templeton.

    Franklin Templeton Investments valuesdiversity in its workforce and welcomes employees from different backgrounds,generations, capabilities, cultural identification, sexual orientations, andgender expression, in addition to other attributes that contribute to a trulydiverse and inclusive community.

    We regret that only short-listed candidates will benotified.

    Writing / Editorial

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