Key Account Manager
Reckitt Benckiser Group
Hong Kong
  • Achieve / exceed all key sales measures and targets Net Revenue, Gross Margin, Trade Spend & Net Working Capital targets for the account portfolio
  • Work in partnership with brand and trade marketing to ensure development and implementation of customer category strategy and achieve best-
  • in-class account 4P targets (Product, Placement, Price & Promotion)

  • Provide challenge within a Category Business Team from a customer perspective
  • Develop and manage multi-level relationships with the account; contribute to customer strategy ensuring local RB business objectives are achieved
  • Achievement of account sales and trade investment targets for allocated account
  • Secure trading and distribution / promotion agreements in line with nominated major account’s profile (including share of shelf / visibility at POS / Distribution penetration across product range / Retail Pricing / Consumer and Trade Promotions and Discounts
  • Managing customer negotiations in relation to RB commercial strategy and customers trading terms
  • Partner with Demand Planning to ensure Customer Service levels and met / exceeded
  • Overall Continuous improvement - identifying opportunities for efficiency and profitability and overall improvement in the management of categories
  • Qualifications and Skills

  • Educated to minimum bachelor’s degree level in a commercial subject
  • Account management experience gained in FMCG sales; proven track record / sales experience with key international or local retailers
  • Demonstrated success in P&L management, budget delivery and growth momentum
  • Additional functional experience, preferably in Marketing, Trade Marketing and / or Finance is an advantage
  • The business language in RB is English; therefore fluency in this language is essential. Fluency in other / local languages(s) is advantageous
  • About you

  • Results oriented, entrepreneurial and self-motivating.
  • You’ll demonstrate financial and commercial acumen and understanding of business issues / opportunities., you possess the confidence to effectively deliver account plan
  • The ability to build effective relationships both internally and externally with customers will be a key part to your success, so you must be able to demonstrate a range of influencing styles and techniques.
  • Must have proven ability to be flexible and multi task in a fast paced, high demand environment
  • Confident and capable of operating at all levels, good team player
  • Tenacious and resilient, driven to achieve even when faced with obstacles
  • Strong analytical skills with ability to develop strategies, tactics and measurable implementation.
  • Must possess a can-do attitude and take initiative to handle and resolve issues independently and quickly when faced with obstacles
  • Strong sense of urgency and attention to detail a must; ability to work independently under general direction
  • In return RB will offer a very competitive salary and benefits package as well as continued development and career progression on a Global scale.

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