A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-
in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Project Manager, RBWM COO
RBWM Global Standards - RBWM COO Office
We are currently seeking a high caliber professional to join our department as Project Manager, RBWM COO .
Principal responsibilities :
Act as the Project Manager to oversee, lead, and manage regulatory related projects of RBWM COO
Act as the project manager to drive HASE RBWM business units and work with FCC, Risk, Legal, Regulatory Compliance, and Services Delivery to implement regulatory projects e.
g. Common Reporting Standard (CRS) and the Group’s Global Standards (GS) Programmes so as to ensure adherence to Group’s requirements on risk and controls and the highest standards being deployed at HASE
Manage GS projects assigned to ensure programmes are delivered on time and within budget, and business results or outcomes are realized
Lead and drive GS sub-workgroups to ensure the GS framework is deployed according to Group’s requirements so as to alleviate financial crime activities including Anti-
Money Laundering (AML) and Sanctions
Collaborate with relevant stakeholders at Group, Region, HSBC HK and internal stakeholders like RBWM Business Units, cross Line of Business and support functions e.
g. Legal, Compliance, Risk Control of HASE to ensure all the deliverables are achieved smoothly within scheduled timelines and provide quality assurance upon implementation
Implement recommendations made by internal or external auditors and external regulators in a timely manner
Support the RBWM Global Standards Lead / Team Manager to govern the GS framework, project manage, and deliver the GS initiatives and projects
Assist to coordinate the GS programmes across Hong Kong, China, and Macau and work with the relevant representatives
Prepare regular updates to provide accurate, timely and insightful analysis of the progress of the GS projects, the impact on the business and intervention where necessary
Build strong and trusted advisor relationships with stakeholders, understand their requirements and objectives, support the execution of programmes at pace and with minimum conflict
Ensure that both internal and external regulatory requirements are met
Accept full responsibility and accountability for deliverables as required
University Graduate in Business Administration, Banking and Finance or related discipline
Seasoned financial services professional with at least 8 years’ experience in regulatory, compliance and operational risk related fields
Proven record of effective project management, including project planning and decision making, identifying priorities and bringing a wide range of projects to successful completion
Experience of managing project team forms from different business stakeholders and support teams at different levels
Able to cope with pressure and tight deadlines
Significant experience in project management with an ability to interpret and solve complex issues
Excellent leadership, communication, influencing, and planning skills. Excellent written communication skills, ability to clearly document the current state and the recommendations
High proficiency in English, Chinese and Putonghua
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes