The Market Associate’s primary responsibility is to ensure that Expedia’s hotel product in their assigned market is competitive, attractive and relevant for Expedia’s fast-
growing global customer base. In doing so, Market Associates will also continuously work with their hotel partners to help them maximize the marketing and distribution potential from their participation in the Expedia marketplace.
Consistently leveraging data specific to their market available in Expedient, Expedia’s proprietary market insights and activity prioritization dashboard, Market Associates will work closely with hotel partners to :
Optimize content, rate and availability competitiveness on the Expedia sites to maximize customer conversion
Secure additional inventory over high demand and compression periods to satisfy customers’ pressing needs
Secure value-adds and promotional offers to support the brands’ merchandising and marketing efforts
Educate hotel partners on the self service features available on Expedia Partner Central
Support Expedia’s business development efforts through smooth onboarding of new hotel partners
Execute effectively based on KPI metrics (targets, goals and / or strategic objectives) set by LPS leadership team
This role is the foundation of the Market Management’s team responsibility, which is to ensure that Expedia’s brands’ global customers always find the most suitable hotel for their dream trip wherever they want to go, and that our hotel partners can effectively, efficiently and throughout the year, reach Expedia’s unique breath of global traveller demand.
Supervision To Be Received
Direct supervision from Area Manager or Senior Market Manager.
Required Skills & Experience
Bachelor’s Degree; major in tourism or hospitality a plus but not required
0-2 years of experience
Performance is evaluated and measured based on KPI metrics set by LPS leadership team
Drive for Results
High impact personality : intellectual agility, entrepreneurship, empathy in relationship, team player
Hungry, ambitious, motivated, action-oriented, results-focused and metrics-driven
Organization and time management skills, rigor, attention to details
Proven follow-up / persistence whenfacing challenging situations
Ability to multi-task effectively; must be able to change gears quickly without skipping a beat
Sincere relationship builder; earns the confidence of others;
Bridges and sustains solid partnerships based on mutual support through a collaborative style
Demonstrate ability to work based on a variety of KPI metrics (targets, goals and / or strategic objectives) set by LPS leadership team
Appetite for innovative technology, fast-changing business environment, data-driven decision making
Written & Spoken Communication, Listening and Influencing
Proficiency in English. Other language skills may be required depending on the location of the position
Presents ideas and directives clearly and persuasively; actively listens when spoken / presented to
Ability to effectively communicate to various levels and through a variety of communication channels
Build & Maintain Teams
Able to work independently as well as be a strong team player, ensuring the whole team wins
Expedia is committed to creating an inclusive work environment with a diverse workforce.All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.