Develop strategic operations planning for relevant merchants / industries and follow up the whole procedure, speed up the user acquisition and business collaboration and responsible for multiple KPI of operations.
Data monitoring for daily operations, coordinate the resource of multiple departments to explore key points for business development.
Increasing the user base and improving the user activation performance by strategic marketing plan.
Conduct regular reports of data analysis to optimize operations direction and planning.
Raise demands of product development and co-work with product development and technical team to achieve product realization.
Conduct annual collaboration with Key Account merchants to provide exclusive incentives / offers to our users, e.g. discount / service / promotion offers etc.
Manage a good relationship with Key Account merchants to increase the scale of cooperation gradually.
Explore market demand, optimize operations strategy, product development, and business development by paying close attention to market competition and analyzing feedback and reports of multiple departments.
Bachelor or above degree, with at least 5 years working experience in E-commerce / Banking / Marketing of FMCG / Operations strategy planning.
Customer-oriented and well-understanding of O2O business and operations.
Excellent capability of project management and strategic planning, strong sense of product and data management with good experience on problem solving skills on operations.
Goal-oriented with professional working integrity and responsibility, excellent capability of executions with outstanding communication skills with both internal and external parties for cross-department coordination.
High proficiency in Cantonese, English and Mandarin.