Client Implementation Manager
HSBC Group
Hong Kong, China


Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

Global Liquidity and Cash Management (GLCM) is an integral part of our client proposition and employs our global network to capture market share and deliver growth.

The business covers 90% of the world’s trade and capital flows, with access to over 150 clearing systems. We are uniquely positioned to help clients make payments, manage their liquidity and maximize the use of their cash and work with 95% of Fortune 100 Companies.

GLCM has been named #1 Cash Management bank globally for the last four years. We are currently seeking a high caliber professional to join our team as Client Implementation Manager, Regional Global Liquidity and Cash Management .

Principal responsibilities

  • Provide consultation to the sales team and participate in the bidding process to secure mandates
  • Understand client's business process and requirements to formulate sound implementation transition plan to accelerate revenue growth.
  • Ensure high level of customer satisfaction and actively seek to maximize the Bank's return on a local, regional and global basis
  • Work closely with the Regional Treasurers and Financial Controllers of top tier corporate and institutional clients with regional operations, implementing services that vary from simple domestic solutions to complex multiple country and multiple product deals
  • Manage the implementation of cash management solutions project, and provide consultancy advice to clients by assisting to streamline the process
  • Orchestrate internal departments and work with implementation teams in different countries to ensure products and services are delivered in a consistent and coordinated manner
  • Provide assessment of existing and new products and identify current and future product or system development needs
  • Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring
  • Requirements

  • University graduate with a relevant business degree
  • Holder of the Certificate of International Cash Management preferred
  • Ability to operate on a cross regional and cross functional basis and work with different departments globally
  • Strong analytical and problem solving skills
  • Solid project management skills and attention to detail
  • Ability to operate on a cross-regional and cross functional basis and coordinate with different departments globally
  • Highly motivated self-starter, achievement driven, and a strong team-player
  • Well developed communication, presentation, interpersonal, and influencing skills
  • Fluency in both written and verbal English with additional proficiency in other languages an advantage
  • You’ll achieve more when you join HSBC. Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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