Assistant Triage Manager - Financial Crime Risk
HSBC Group
Hong Kong, China


Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

Financial Crime Risk is a Global Function that brings together all areas of financial crime risk management at HSBC and is dedicated to implementing the most effective global standards to combat financial crime.

The function has been set up in a way that enables us to build on our achievements in managing financial crime risk effectively across the bank and continue to strengthen financial crime detection, anti-

money laundering, sanctions and anti-bribery and corruption compliance. We are currently seeking a high caliber professional to join our team as Assistant Triage Manager .

Principal responsibilities

  • Principal point of referral for all relevant investigations, which may originate from various internal or external sources.
  • Continuously monitor and action requests that arrive in the regional enquiries inbox.
  • The provision of timely and reliable assessment and triage on potential financial crime risks to improve risk management decisions within Financial Crime Threat Mitigation.
  • Completion of initial case intake assessment and all associated logging to determine action status of request.
  • To adhere to the globally defined triage procedures or approved country variances across Financial Crime Threat Mitigation Investigation, which are designed to support the operational effectiveness of the investigative capability.
  • Ensure that all cases are correctly entered onto the case management system.
  • Requirements

  • Existing Fraud Operations Investigations experience preferred but not essential.
  • Knowledge of bank enquiry systems.
  • Capable of picking up, and applying, new ideas and concepts quickly.
  • Excellent interpersonal, customer service and communication skills, both written and verbal.
  • Excellent organisation and analytical skills.
  • Excellent decision making and influencing skills.
  • A motivated self starter who has the ability to work effectively alone and under pressure.
  • The ability to work accurately and to remain calm and controlled under pressure whilst performing all functions of the role.
  • Adaptability and flexibility.
  • Good computer skills and knowledge of Microsoft software.
  • Enthusiasm and a positive attitude.
  • You’ll achieve more when you join HSBC. Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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