Senior Claim Adjuster, AXA ART Asia Limited


  • Responsible for claim handling for art related claims including private client, gallery, exhibition and transit, and high net worth personal property including home, contents, valuables and collectibles.
  • Claim investigation and inspect damaged property, may meet with clients and witnesses to gather pertinent information regarding claim
  • Examine, photographs, video surveillance, audio clips, statements, and all other documentation related to the claim
  • Consult police during investigation to assist in claim validation if involved burglary and robbery.
  • Evaluate extent of damage and comparable compensation requirements
  • Document all findings in concise claims report and verify policy to determine coverage.
  • Present claims to direct reporting or Claim Director for approval process.
  • Negotiate with claimant to settle claim with effective manner and favorable result.
  • Assist attorneys in claimant defence if claim is contested
  • Coordinate with AXA Claim colleagues to process the claim and settlement.
  • Underwriting risk survey when required.
  • Claim system input for all claims.
  • Qualifications

  • Bachelor’s degree required, degree in an insurance related field prefered
  • Minimum 5 years work experience as a claims adjuster preferred
  • Fluent in English, Cantonese and Mandarin in verbal and writing in English and Chinese.
  • Excellent interpersonal communication skills, both verbal and written
  • Meticulous work ethic, thorough, investigative skills
  • Problem solver, critical thinker
  • Analytically and mathematically minded on effective settlement proposal.
  • Reasonable computer skill such as word, excel and power point skill.
  • What We Offer

    We offer excellent career prospects and attractive remuneration package to the right candidates.

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