Some careers grow faster than others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.
Contact Centre Business plays a central role in maintaining our reputation as a leader in banking in Hong Kong. It serves as a vital channel in ensuring successful business development while addressing customers’ different financial needs and delivering quality banking service to our millions of customers through multiple touchpoints including inbound and outbound calling activities.
The value of Contact Centre Business continues to grow as it cultivates collaboration and improved financial services provision across a broad range of our business areas.
Our Contact Centre in Olympic offers great facilities such as an on-site gym, nursery, restaurant and coffee shop. We have a dedicated team focused on creating an enjoyable working environment and organising regular social events.
When you join our team, from day one you’ll have access to a competitive benefits package, including :
Shift pattern, with overnight
Shift allowance provided
At HSBC we’re all about exceeding our customer’s expectations. Our Customer Care Officer, Premier Relationship delivers a superior service to each and every individual who calls our Contact Centre in Olympic.
We’re looking for supportive and enthusiastic people on a full time basis to join our inbound customer service teams. Banking and Contact Centre experience are not essential.
What we’re really interested in is a genuine passion for going above-and-beyond for our customers everything else we can teach you!
What will I be doing as a Customer Care Officer, Premier Relationship?
As a Customer Care Officer, Premier Relationship, you will be joining a team that collaboratively brings top quality services to our customers through social media platforms, emails and phone calls.
What do I need to be successful in this role?
Shift duties (including overnight, weekend and public holidays)
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.