Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency.
HOST combines global expertise and technology to help keep us ahead of the competition. We are currently seeking a high caliber professional to join our team as Digital IT Delivery Lead .
Provide Asia Pacific in region oversight and holistic management of digital service delivery and operation
Connect specialists in all related disciplines and experts in Hong Kong and Asia Pacific markets to conduct diagnosis and solve cross teams challenges and issues, in particular those specific to markets
Advise on local and regional trends and practices such as customers, partners and service providers, competitors, compliance and regulatory as well as surrounding backend systems integration, which are the essential elements to land the global systems to markets
Ensuring adherence to governance procedures and significant contribution to process improvement
Considering risk implications in all decisions and activities through a good understanding of business activity, opportunities and threats
Ensure that problems are managed at peer level, and escalated efficiently with the minimum disruption to the business
Adopt and share standards, tools, best practices, principles for cost, quality and productivity improvement
Maintain good exposure and develop knowledge in new techniques, products, services, technologies and standards
University degree in computer science, information technology, related discipline or equivalent experience
In depth experience of Internet, Mobile and Digital Experience delivery with a working knowledge of agile methodologies
Strong IT Leadership, managing matrix project teams both regionally and globally, with the ability to work effectively as part of a team or on an individual basis
Knowledge with domestic trends in terms of Store Value Facility, and technology being used in the context of online payment, Person to Person or Person to Merchant
Vendor management experience is definitely an advantage
Availability to undertake the travel required for this role as required
You’ll achieve more when you join HSBC. Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
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