Assist in formulating the digital banking (including e-Banking and Mobile Banking channels) strategies for Retail Banking Division and building a competitive digital banking platform to increase the number of active users and usage by delivering comprehensive online banking services.
Formulate and execute business strategies for digital banking channels, which include internet, mobile and social media channels
Explore and implement new digital banking solutions and initiatives for the Bank.
Lead projects to enhance the digital banking channels to increase the competitiveness of the platforms
Lead in implementing the competitive digital solutions for the Bank
Define solutions to increase the efficiency of the digital communication channels (e.g. Email, SMS and push notification)
Contribute input or ideas in turning digital channels to be an important service channel
Ensure internet activities comply and fulfill regulatory requirements and protect the best interest of customers
Provide support in executing and monitoring the overall development of online services for different channels
To monitor the usage of digital banking services and monitor the market trend.
To prepare competitors' benchmarking and analysis
To assist other divisions or bank's subsidiaries in digital channel development
Degree or above with major in Business Administration, Marketing, e-Commerce, Information Technology or related disciplines
At least 5 years relevant experience in banking industry with proven track records in online banking service development, include e-
Banking and mobile banking channels.
Self-motivated with strong analytical and planning skills
Detail-oriented & able to work under pressure to meet tight schedule
Good communication skills and attention to detail
Experience in using Adobe Photoshop, Dreamweaver, content management system