Manager, Digital Banking & Business Development
Dah Sing Bank
Hong Kong

Assist in formulating the digital banking (including e-Banking and Mobile Banking channels) strategies for Retail Banking Division and building a competitive digital banking platform to increase the number of active users and usage by delivering comprehensive online banking services.

Job Responsibilities

Formulate and execute business strategies for digital banking channels, which include internet, mobile and social media channels

Explore and implement new digital banking solutions and initiatives for the Bank.

Lead projects to enhance the digital banking channels to increase the competitiveness of the platforms

Lead in implementing the competitive digital solutions for the Bank

Define solutions to increase the efficiency of the digital communication channels (e.g. Email, SMS and push notification)

Contribute input or ideas in turning digital channels to be an important service channel

Ensure internet activities comply and fulfill regulatory requirements and protect the best interest of customers

Provide support in executing and monitoring the overall development of online services for different channels

To monitor the usage of digital banking services and monitor the market trend.

To prepare competitors' benchmarking and analysis

To assist other divisions or bank's subsidiaries in digital channel development

Job Requirements

Degree or above with major in Business Administration, Marketing, e-Commerce, Information Technology or related disciplines

At least 5 years relevant experience in banking industry with proven track records in online banking service development, include e-

Banking and mobile banking channels.

Self-motivated with strong analytical and planning skills

Detail-oriented & able to work under pressure to meet tight schedule

Good communication skills and attention to detail

Knowledge in HTML, CSS and JavaScript is preferred

Experience in using Adobe Photoshop, Dreamweaver, content management system

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