Project Manager, Events
Hong Kong

About the GSMA

The GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with over 350 companies in the broader mobile ecosystem, including handset and device makers, software companies, equipment providers and internet companies, as well as organisations in adjacent industry sectors.

The GSMA also produces the industry-leading MWC events held annually in Barcelona, Los Angeles and Shanghai, as well as the Mobile 360 Series of regional conferences.

Every day we work to harness the power of mobile to achieve our industry purpose Connecting Everyone and Everything to a Better Future through four main activities :

  • We provide strategic direction and thought leadership to our members
  • We drive collaborative industry programmes aimed at maintaining operator relevance in the digital world
  • We advocate for the industry to regulators, policymakers and society as a whole
  • We convene the broad mobile communications ecosystems and adjacent industry sectors at our industry-leading events
  • For more information, please visit the GSMA corporate website at Follow the GSMA on Twitter : GSMA.

    About the Team

    The GSMA Operations department is responsible for the operational delivery of all event and exhibition components of the three Mobile World Congress events plus the Mobile 360 event series.

    Our events range from 150 attendees at our m360 event in Brussels to the 108,000 attendees at our flagship MWC event in Barcelona.

    Our Asia event, now based in Shanghai, has grown considerably over the past 8 years, attracting more than 60,000 attendees, and 550 exhibitors in 2018.

    We work and partner - with leading industry vendors around the globe to deliver innovative and creative solutions that make a real difference to our attendees.

    We provide platforms that enable our members (telecom operators) and other players in the mobile ecosystem to meet face to face and conduct business.

    With just under 20 permanent team members spread across our offices in Europe, Atlanta, Hong Kong and Shanghai, the event operations team have responsibility from briefing through to onsite delivery of events including Awards programmes, Conference plenary sessions for over 2000 people, Seminars, Networking events and many others.

    We are a close-knit team who thrive on the challenges we face to continue to innovate and deliver best in class products and services.

    Anyone who has ever attended any of our event will know what we mean by quality!

    What the hiring manager says

    We have an exciting opportunity for an experienced, motivated and passionate person to work on a leading event in the mobile industry.

    We are looking for someone who is detail oriented, has strong team spirit and can collaborate with internal and external stakeholders at all levels, with experience in the corporate events industry.

    They should enjoy a challenge, like working both independently and as part of a global team, and be passionate about delivering great events for their clients.

    Julia Tan, Senior Project Manager, Events

    About the Role

    The role will entail the pre-planning and onsite execution of our events. The role involves supporting and managing internal and external stakeholders through the process of delivering events onsite at MWC Shanghai.

    This includes : typical project management responsibilities such as creating and managing project timelines, budgets, procurement process (including negotiation and closing contracts) and updating and supporting the Senior Project Manager and Head of Event Operations.

    On an operational level, the person in this role will need to engage with all departments and suppliers to manage logistical aspects of the project such as security, catering, hostesses, AV production, and risk assessment and management.

    On a client-management level, the person will ensure our clients (and vendors) adhere by the rules and guidelines of the GSMA and MWC Shanghai, as well as those of our venues, while maintaining a positive, collaborative relationship with all parties.

    This client-facing role requires the ability to think creatively and strategically, to implement innovative solutions to operational and client management challenges, and help to develop new opportunities for growth and development of the show.

    The Operations team, and this role specifically, has responsibility for a wide variety of events, including conferences, high-

    level executive meetings, awards ceremonies and various social events.

    About You

    A professional background in the corporate B2B event industry is required- this may be from agency, client-side, or other fields, but you should have experience delivering high-

    quality B2B events in the Asia (preferably China) region. This role requires fluent Mandarin and English.

    You should have strong multi-tasking skills, with the ability to plan a number of events and activities simultaneously. You will have been involved in project management, operational planning, and onsite logistics, and can demonstrate the ability to manage budget and timelines.

    A certification in project management is a benefit to you, but not essential.

    You should have good negotiation skills, and experience managing vendors at all stages of a project. You will be able to present ideas, budgets and project updates in a clear and confident manner.

    It is important that you are able to demonstrate your ability to work under pressure and to tight deadlines as necessary.

    GSMA is a matrix organization, with multiple project stakeholders, therefore you need to have good interpersonal skills and be able to effectively communicate with all level of employees, customers, suppliers, and senior management, including C-suites.

    You will be responsible for managing your own workload independently, and it is essential that your reporting is clear, concise and accurate.

    What We Offer

    Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role.

    By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-

    changing projects and a stimulating and dynamic environment designed to enable you to flourish.

    In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.

    We offer a working environment that reflects our organisational values. We also hire in line with our values and recruit candidates who demonstrate a strong affinity with these 7 principles :

  • DREAM BIG - Demonstrate vision and insight to lead the industry forward
  • BE BOLD - Have the courage to take risks and make tough decisions
  • OWN IT - Take full accountability for your decisions and actions
  • WORK AS A TEAM - Collaborate to deliver impactful results
  • DO THE RIGHT THING - Conduct yourself with honesty and integrity at all times
  • SHOW RESPECT - Treat others as you would expect to be treated
  • LOVE WHAT YOU DO - Bring passion and pride to your work
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