HK - GCB O&T - Fraud Operations Analyst
Citigroup Inc
Hong Kong, Hong Kong, HKG


  • Responsible for handling Fraud case investigation for all products under consumer bank
  • Support Fraud detection parameter effectiveness review
  • Credit card fraud dispute chargeback monitoring
  • Fraud loss recognition
  • Manage Fraud MIS and reporting
  • Participate in ad hoc or System Enhancement projects and UAT testing
  • Qualifications

  • University graduate with 2 years of relevant experience in fraud operations. Fraud analytical related working experience is preferred
  • Candidate is required to have a basic knowledge of prevailing fraud trend in the market, and the modus operandi of each fraud type
  • Excellent analytical skills to make sound judgment of each case
  • Good writing skills to report case findings, assessment, conclusion
  • Good knowledge of consumer bank products, fraud threat and measures to mitigate fraud
  • Good presentation and communication skills. Ability to deal confidently with all internal & external parties
  • Capable to work under pressure / least supervision
  • Good team player with aspiration to learn and grow
  • 申請
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