Retail Banking and Wealth Management (RBWM)
Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-
class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-
centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.
We are currently seeking an experienced professional to join our team.
In this role, you will :
Assist country Business Development (BD) manager to establish country-level channel / distribution development plan and manage country-
level business development program and group application program to support delivery of business goals for the country.
Central coordinate and track on sales activities countrywide and ensure excellence in execution and implementation to the plan.
Check sales activities expense with acquisition team to ensure compliance.
Closely work with city BD manager and acquisition team to support project implementation.
This will be achieved by :
New business driver through new to bank customer sourcing strategies and execution plan.
Create distribution strategies to support Country BD manager while helping to improve cost efficiency with high penetration rate and conversion rate to achieve optimal CPA (cost per acquisition.)
Agree with Country BD manager and MSF city manager the support and sets clear objectives / KPIs to support sales performance expectation.
Work closely with cross functional teams towards service excellence, business development efficiency and quality.
Lead transformation thinking in process management towards more efficient sales fulfillment operations.
Understand business risk related to business units being managed and as such puts a proper mechanism to monitor and control such risks.
Experienced professionals with robust know-how in the areas of consumer insights, market trends, competitive landscapes, credit and risk management of business development initiatives, business development activities and quality management.
Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.
To be successful in the role, you should meet the following requirements :
Bachelor Degree or above
4-7 years' working experience in Banking, preferably with Credit Card mobile sales frontline and management experience
Strong experience and connection with channels and event organizers in the city to support sales teams to acquire new card customers
Excellent interpersonal and communication skills
Customer focus with a strong focus on quality of service
Good English preferred and excellent Mandarin skills
You’ll achieve more when you join HSBC.
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Issued by HSBC Bank (China) Company Limited