Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures.
It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-
centric propositions and innovative and efficient distribution channels. We are currently seeking a high caliber professional to join our team as Business Analyst .
Employs an improvement mindset to identify and define issues or problems that are less obvious
Participates actively and constructively in brainstorming meetings where problems are discussed and resolved
Brings structure and order to undefined problems and large scale problems, making them easier to address and solve
Evaluates relative costs, benefits and obstacles of potential solutions before implementing
Articulates or translates complex information in clear, meaningful and structured way to suit audience
Understands the Group's priorities, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk or reward
Questions small scale business decisions that do not demonstrate alignment to the Group's commercial strategy
Manages the change implementation activities, including business readiness assessment, implementation pilot and actual implementation
Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope
Degree in Business Information Systems, Business Administration, Economics or a related field
Good understanding of Global Transformation Business Transformation Frameworks, Agile methodologies and best practice techniques is preferred
Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects is preferred
Exposure to business case development and a sound understanding of how design enablers underpin business benefits would be an advantage
Strong experience of delivering change into different audiences and managing implementation in banking environments including branch, contact centre, trading floor, operations, head office would be an advantage
Effective communication, interpersonal and negotiating skills
Experience of managing resources using appropriate communication, delegation and planning skills
Ability to motivate and lead people, employing appropriate management styles
Proven ability to work across regions whilst maintaining a global perspective with senior stakeholders and sponsors
You’ll achieve more when you join HSBC. Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
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