Senior Marketing Officer (Public Segment)
The Hong Kong Jockey Club
Hong Kong
7天前

The Department

The Customer Management (Public Segment) Department formulates business strategies to channel customer gaming demand and shape a good customer experience for customers in the Mass public sub-

segment. We are now looking for high calibre professional to join our team.

You will :

  • assist the manager to develop and implement effective customer program plans, on-course and CRM events to channel customer wagering interests
  • coordinate with different functional departments and external vendors to ensure good customer experience in HKJC wagering products
  • analyse customer feedbacks and all source of customer data to formulate evaluation reports on effectiveness of customer campaigns
  • coordinate with the team to fulfil procurement process, to prepare marketing materials
  • assist in report and business proposal writing
  • assist in budget planning and monitor program logistics
  • You should have :

  • university degree in Marketing or business related disciplines
  • minimum 3 years of marketing experience in retail industry
  • outgoing, dynamic and creative to cope with fast-paced working environment
  • strong communication skill, problem solving skill and business sense
  • excellent command of written and spoken English and Chinese. Putonghua an advantage
  • good sense of ownership and servicing mind-set
  • occasionally work outside normal work hours as operation requires
  • Candidates with less experience will be considered the position of Marketing Officer.

    Terms of Employment

    The level of appointment will be commensurate with qualification and experience. A contract employment will be offered to the successful candidate.

    Contract renewal will be subject to mutual agreement between the Club and the individual.

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