The Multinational Client Group (MCG) is the unit within Mercer which is responsible for managing relationships with Mercer largest global clients.
The unit houses our global consulting group which focuses on multi-country mandates and mandates that cut across all of the areas of service where Mercer provides advice.
This position is responsible for the MCG unit in Hong Kong. The unit is responsible for oversight of a number of large client relationships and for the acquisition and delivery of projects that cut across all of Mercer’s areas of service on a multi-
country basis. Designs, leads and fulfills business strategy, develops internal staff and ensures operational excellence.
Actively manages all aspects of unit finances, contributing to the financial success of the business and country overall.
Manages client revenue levels by ensuring profitable client relationships are maintained and expanded.
Provides direction and focus, holds staff accountable, and drives engagement through frequent communication and dialogue.
Manages overall service delivery, clarifies and resolves unique and difficult issues related to client deliverables.
suite members, and other members of the business community. Supports and drives sales efforts and revenue generation within the region.
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General Management Group
F - Full TimeMarsh & McLennan Companies and its Affiliatesare EOE Minority / Female / Disability / Vet / Sexual Orientation / Gender Identity employers.