IT Officer
Besteam Personnel Consultancy Limited
Kowloon
2天前

Degree in Computer Science, Information Technology or equivalent

2 years’ solid experience in MS Windows or IT helpdesk support

Knowledge in SQL language

Familiar with MS Windows, Windows Applications, MS Office, Server

Main duties and responsibilities

Co-ordinate with service consultants and internal stakeholders on development and monitoring of enterprise system(s).

Provide hardware / software technical support, i.e. troubleshoot, purchasing, stock-taking, installation, maintenance and testing, etc.

Responsible for maintaining up-to-dated social media channels, including but not limited to company website, Facebook, etc.

Responsible for handling internal and client-side technical support requests

Prepare documentation for users and systems, e.g. inventory record, security guideline,

SOP, etc.

Assist in ad-hoc assignments / incidents as required

Outdoor duties may be required occasionally

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