Operations Associate
Causeway Bay, Hong Kong

The World First Operations team is looking for a highly motivated and enthusiastic individual, with proven arithmetic skills.

This is an exciting opportunity for an individual with a keen interest in the financial markets to move to one of the most innovative and fastest growing foreign exchange companies in the Asia.

This is a highly rewarding position for the right candidate and an excellent career opportunity.Key Responsibilities :

Key Responsibilities :

  • Working with other teams to ensure a smooth and accurate trade to payment process
  • Ensuring process’ are followed and sufficient controls are in place
  • Providing assistance and support to the dealing desks, and consistently working with other teams across the business specifically Treasury and Payments
  • Ensuring timely settlement of trades and execution of client payments, resolving any issues throughout the process
  • Covering of open positions, booking Swaps and checking that trades are booked correctly
  • Monitoring and managing client facing exposure, ensuring risk management procedures are followed
  • Contacting clients regarding their positions, deals / payments and providing account summaries and breakdowns
  • Proving insight, solving problems and generally acting as the main point of contact for issue resolution across the business
  • Key Capabilities :

  • Degree educated, ideally in a business / finance related subject
  • At least 1 year of customer service experience
  • Strong arithmetic, analytical skills and working knowledge of Excel spreadsheets
  • Basic knowledge of financial markets and economics is an advantage
  • Good team work, communication skills and ability to work in a time pressured environment
  • Salary and Benefits : A competitive salary, commensurate with experience An excellent benefits package including Mandatory Provident Fund;
  • health, dental and life insurance; enhanced maternity and paternity leave policies 20 days holiday, birthday day off, charity leave, 3 life event days during your career with WorldFirst Perks, including : free breakfast, Friday beer fridge, business casual dress code, annual company parties and more!

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