Senior Partnerships Innovation Manager - Retail Banking and Wealth Management
HSBC Group
Hong Kong, China


Some careers prize diversity more than others. If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success.

Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures.

It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-

centric propositions and innovative and efficient distribution channels. We are currently seeking a high caliber professional to join our team as Senior Partnerships Innovation Manager.

Principal responsibilities

  • Work with others across markets, functions, and disciplines to inspire and drive digital proposition strategy and emerging technologies including but not limited to artificial intelligence, distributed ledger technology, Internet of Things to extend our business partnership opportunities
  • Contribute to building and driving strategic and operational initiatives in the region, coordinating with global and regional level and other senior stakeholders in HSBC.
  • Ensure that initiatives are adequately and consistently planned, resourced and executed.
  • Define strategy for specific digital retail banking propositions as well as partner and ecosystem road maps using market research and in-
  • depth knowledge of competitors and user pain points

  • Drive data-based, strategic analysis for new value proposition, positioning, pricing, competitive benchmarking and forecasting
  • Develop and validate hypotheses for emerging business models may involve any of the following, scenario analysis, quantitative modelling, sensitivity analysis
  • Define product market fit in terms of geographic and demographic market selection, market entry, and go to market considerations
  • Lead creation of robust business plans and three year plans that provide the management team with a vision of the future Profit and Loss of the product roadmap
  • Engage partners alongside operations and engineering teams to support product design development
  • Build strong relationships, adopting a joined up approach to execute change at pace with minimum conflict
  • Conducting and strengthening stakeholder engagement across business functions whilst representing business stakeholder strategic priorities, communicating to senior executives to ensure value of the partnership is understood and realised and priorities executed.
  • Develop and lead a matrix management of team through communication, performance management, development plans and reward or recognition practices.
  • Cultivate an environment that supports diversity and reflects the HSBC brand.
  • Drives collaboration within the Regional and Global digital propositions
  • Engage various stakeholders required to mobilize the execution strategy and implementation plans
  • Agree responsibilities within formal and informal network, providing context, direction and confidence to deliver results
  • Team leadership and management of direct reports, including effective performance management, talent management and succession planning
  • Ensure effective governance structures are in place to enable oversight, control and monitoring of strategy execution and implementation plans change governance
  • Identify and proactively manage current and emerging risks related to changes to services, processes and systems, across all functions
  • Implement global risk and control standards for RBWM and drive the implementation of these through the BRCM network
  • Partner with RBWM and HOST Leadership Teams to identify, measure, mitigate, monitor and report risk and ensure consistency across functions
  • Facilitate the execution of the three Lines of Defence model by ensuring audits are planned, executed and reported effectively, working across functions where appropriate
  • Identify and execute on opportunities to drive streamlining projects, resulting in simplifying processes and or sustainable saves.
  • Apply external market knowledge and benchmarks and internal benchmarks and insights to identify opportunities to improve performance and practices
  • Requirements

  • Experience in technology and media strategy consulting, commercial strategy or planning or corporate development at a technology firm or digital part of a financial organization, with experience at a top tier organization preferred such as McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Deloitte Monitor, PwC Strategy, Amazon, Google, Facebook, Alibaba, Tencent, Baidu, Apple, Samsung
  • Effective written and verbal communication skills, with the ability to move from detail to executive level strategy and to develop succinct, convincing C-level presentations.
  • Experience with creating high value opportunities within a technical environment
  • Demonstrated problem solving and analytical skills, combined with impeccable business judgment and the ability to communicate with cross business teams, staffing and other partners.
  • Strong intellectual horsepower, effective interpersonal skills, positive attitude, strong work ethics, high level of cultural adaptability and flexibility.
  • Working technical knowledge of ICT and ability to grasp and explain technologies quickly.
  • Ability to work effectively in a highly diverse team, to thrive with ambiguity, and to work with different teams of technologists, designers, vendors, and partners.
  • Extensive experience with quantitative financial modeling and reporting across multiple sources of data, these may be linked through pivot tables, lookups, conditional formulas or more emergent analytical methods
  • Ability to speak and write in English fluently and idiomatically
  • You’ll achieve more when you join HSBC. Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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