Client Support Engineer
Financial Service Company
Hong Kong, Hong Kong

Client Support Engineer Description Join a leading financial services solutions firm looking for a Client Support Engineer to join their team.

The ideal candidate should have 2 - 5 years of experience, have strong knowledge in FIX, clear understanding of escalation pathways, have excellent communication skills in English, and also have strong troubleshooting skills.

This opportunity offers a very friendly working environment with strong pathways for career growth. Responsibilities : Work with business (Traders) as first line of technical contact, and to understand and analyse the relayed problems and work towards finding a solution.

Solve trade related issues via FIX protocol Incident Management resolution process Escalate issues on priority basis Proactive in monitoring and management of business-

critical systems, legacy applications. Required Skills : FIX Protocol OMS / EMS SQL Some sort of scripting (could be shell, batch, powershell etc) Excellent communication skills in English Country Hong Kong Company Financial Service Company Salary US$40,000 -

US$70,000 Working Hours Full-Time Contract Permanent Categories Derivatives / Futures, Databases Industries null

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