GoPro offers a fun and dynamic work environment with passionate and motivated people who have the dedication to learn, innovate and succeed.
What you will do
Process and manage customer purchase orders through NetSuite
Responsible for a sales order integration projects.
Collaborate with Sales team members on fulfillment schedules and communicate schedules to customers and sales reps
Work with allocations team to confirm product availability and ensure that orders are released for assigned customers in a timely process.
You will also need to manage overall order processes to minimize order discrepancies and ensure products ship in a timely and accurate manner.
Work with 3PL teams on backorders or unfulfilled order status
Communicate order discrepancies and issues as they may arise.
Manage credit hold or order billing discrepancies for resolution
Maintain and manage customer backlog report by account
Coordinate with allocations team to ensure order release priorities & manage assigned customer backlog report.
Communicate process challenges to internal teams to increase process efficiencies, and improve our customers’ satisfaction with GoPro.
Skills We’re Stoked About
3+ years of experience in the areas of Order Administration / Forecast planning
BS / BA or equivalent degree
Exceptional Excel and Microsoft Office Suite skills
Prior experience with NetSuite a plus
Understanding of SOX guidelines
Ability to work in and excel in fast paced industry
Exceptional interpersonal and communication skills (written and oral)
Excellent customer service skills
Superb problem-solving skills
Ability to multi-task
Ability to respond to group dynamics - have FUN!
Collaborative and flexible work style
International working experience- comfort level with different cultures, languages, etc
Fluent in English, Ability to speak Mandarin or Japanese is a plus
9 months contract
Live it. Eat it. Love it. Two dedicated hours during your work week to explore your passions and capture it with your GoPro
End of contract bonus
Kitchen with coffee bar, drinks, and snacks galore